Thank you for shopping at Vape5! This Shipping Policy outlines the terms and conditions related to the shipping and delivery of your orders. We are committed to providing you with a reliable and efficient shipping experience.

1. Shipping Destinations

We currently offer shipping within the United Kingdom only. We do not ship to international destinations at this time.

2. Shipping Methods and Costs

We offer several shipping methods to meet your needs. Shipping costs are calculated based on the weight of your order and the selected shipping method. The available shipping methods and their associated costs will be displayed at checkout.

3. Order Processing Time

Orders are typically processed within 1-2 business days. Processing time may vary depending on product availability and order volume. Orders placed on weekends or holidays will be processed on the next business day.

4. Estimated Delivery Time

The estimated delivery time depends on the shipping method selected and the destination. Please note that delivery times are estimates and are not guaranteed. Vape5 is not responsible for delays caused by postal services or customs.

5. Shipping Restrictions

Due to legal regulations and safety concerns, we may have shipping restrictions on certain products or to certain locations. We will notify you if any restrictions apply to your order.

6. Age Verification

In compliance with UK law, all orders containing vaping products require age verification upon delivery. You must be at least 18 years of age to receive the package. Please ensure that someone of legal age is available to accept the delivery and provide proof of age, if required.

7. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use the tracking number to track the status of your shipment on the carrier’s website.

8. Shipping Address

Please ensure that you provide an accurate and complete shipping address at checkout. Vape5 is not responsible for orders that are undeliverable due to incorrect or incomplete addresses. If an order is returned to us due to an incorrect address, you will be responsible for the additional shipping costs to reship the order.

9. Lost or Damaged Shipments

If your order is lost or damaged during shipping, please contact us immediately. We will work with the carrier to investigate the issue and, if necessary, file a claim. We will either reship the order or issue a refund, depending on the circumstances.

10. Contact Us

If you have any questions or concerns about our Shipping Policy, please contact us at [insert contact information].

Thank you for choosing Vape5. We appreciate your business and are committed to providing you with a seamless shipping experience.